We’re here to help.
Ask a question, share feedback, or tell us about a problem with the Augmora app or your workspace.
Write from the email address you use with Augmora so we can find your account. Never include your password.
For a bug report, describe what you expected, what happened, and how to repeat it.
Common questions
Getting into your workspace
Workspaces are by invitation. In the app, go to Account and sign in with the email address your invitation was sent to. Verify your email, then enter the single-use invitation code from your team. Codes expire after 72 hours.
Forgot your password
On the sign-in screen, tap Reset your password and enter your account email. If it’s registered, you’ll get a secure reset message. Check your spam folder too.
Your project isn’t showing
Projects appear once your verified account accepts an invitation. Make sure you signed in with the invited email address. If your code has expired, ask your team for a new one.
Deleting your account
In the app, go to Account, then Account settings, then Review account deletion. Shared project work stays with the workspace, and your name on it is removed.
How account deletion worksYour privacy
Your projects are private. Only a workspace’s members can open its files and conversations.
Read the privacy policyStarting a new project
Tell us what you’d like to improve. In the app, choose Discuss a project on Explore, or use the form on our home page.
Start a conversationAugmora is a service by Escalate Enterprises LLC, Irvine, California.